Tag Archive for: email marketing

5 Statistics to guide your direct marketing planning

Maybe a list of direct mail statistics is all you’re looking for. But wouldn’t it help to have the reasoning behind the statistics, too?

First, direct mail marketing is an old school marketing technique that has been around for decades and it is still one of the most effective ways to reach out to your donors.

So why are you still having to defend the use of direct mail to your director or board? Below, we’ve listed the top 5 direct mail statistics that will support your direct marketing strategy for your nonprofit.

Direct Mail Statistics InfographicStatistics That Defend The Need For Direct Mail

1. 42.2% of direct mail recipients either read or scan the mail they get.

The primary goal of direct mail is to get the recipient’s attention and convince them they are the hero of the story – impacting your organization with their gift. This type of communication is simply too powerful to ignore. How you approach the content depends on telling a compelling story through pictures and words.

2. Direct mail requires 21% less cognitive effort to process than email.

As a physical object, direct mail allows the person to interact with the mail in order to read the message. It elicits a 20% motivation to respond. Our attention is far more in tune with direct mail than an email.

3. Donors are 3X more likely to give online in response to a direct mail appeal than an email, according to MobileCause.

While email is a viable communication tactic for nonprofits, it’s the mighty direct mail piece that enables action. Research shows that when you combine direct mail with email communications, the response rate is 25% higher.

4. 73% of American consumers say they prefer being contacted by brands via direct mail because they can read it whenever they want.

The way you communicate with your donors has changed, and so has the way they want to be communicated with. This is because donors have more demands on them and are busy than ever before. A direct mail piece provides a break from the digital world that inundates them.

5. Up to 90% of direct mail gets opened, compared to only 20-30% of emails.

Direct mail is an effective marketing channel that has a higher response rate than email.

A study by the Direct Marketing Association found that the average response rate for direct mail is around 3.35%, whereas email’s average response rate is only 0.1%.

Here To Stay

There are many people in the US who enjoy checking the mailbox. In fact, four in ten Americans of all 20 and over enjoy this activity. Not only do we look forward to receiving a piece of mail, but we hold on to it for a long time. In an average household, we usually discard mail after 17 days.

Therefore, direct mail marketing is alive and well! With so many digital channels competing for attention, direct mail is a smart way to get your message across.  We live in a digital world, but that doesn’t mean there is any less demand for physical products. As the amount of spam mail and junk posts has increased, we have encountered a huge rise in paper mail!

A Greater Sense of Urgency

Donors prefer reading direct mail because it’s more personal and supports the relationship between you and the donor.

Ok, here are some more statistics that support direct mail.

Based on USPS research, 55% of people said they “look forward” to opening their mailbox, and 56% stated that they find receiving and reading mail enjoyable.

People who see print marketing are more likely to trust it than other channels. This is because of print’s high credibility rate: 56% of customers find it to be the most trustworthy type of communication. Trust is important to consider when you ask donors to contribute to your organization or institution.

Direct mail is more cost-effective than other methods, because it enables you to personalize your appeal. Direct mail also drives higher response rates and is a lot more fun!

Could a more creative approach to personalized direct mail improve your organization’s fundraising programs?  Click here to start the conversation about how we might be able to help.

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Increasing donor response by combining email and direct mail marketing

Using email and direct mail together only improves your fundraising efforts, and they are a perfect mix for any organization. Since email is the best way to reach out to people who are already digitally connected, direct mail is the best way to reach out to people who are more comfortable with traditional tactics.

Foremost, direct mail is an excellent way of reaching your donor base. You may not have been able to reach through email alone. Second, email provides a more personal experience and direct mail provides a more in-depth experience.

What is Direct Mail and Why is it Important for Fundraisers?

Direct mail is one type of marketing that has been around for over 100 years. Fundraisers have been no stranger to using this one tactic during the last century. And we know you encourage donors to support your cause when they receive a direct mail piece.

As it’s still an important part of many organizations’ communications strategies, direct mail appeals may even be more important now than ever before. As your donors are aging, it’s the younger generations who value their time spent with direct mail.

The many benefits of direct mail are that it’s cost-effective, easy to segment, and offers the chance to connect with your constituents.

How Email Marketing Benefits from Direct Mail

With a high success rate, direct mail has proven to be an effective communications tool. The approach is perfect for reaching out to your donors in the comfort of their home and getting their attention outside of an online platform.

While it’s been around for a long time, direct mail has seen some changes with email marketing. The popularity of direct mail declined over the years as more and more people switched from traditional mail to email. However, as we all hunkered down during the pandemic, direct mail has found its way back into homes our now more than ever before.

Email Marketing is a powerful tool for any institution. It can help you reach a wider audience, drive traffic to your website, and generate more donations. But email marketing doesn’t work on its own. It needs the support of other marketing tools to be most effective.

Direct mail provides an opportunity to connect with your audience in person – something that email can’t do. And it also provides an opportunity to build a relationship with your constituent that will lead them back to your site and keep them coming back for more.

There’s no doubt that both these methods have their pros and cons, but what if you could use them together for better results?

How to Combine Direct Mail & Email Marketing for a Better Response

Direct mail and email marketing are two of the most popular ways to reach out to your donors. But how do you know which one is right for your campaign?

Email marketing and direct mail are both great ways to reach out to potential donors, but they work best when used together. There are a few different ways that you can use email in your direct mailing campaigns. Here are five ways you can use email and direct mail with your appeals.

1. Target email non-responders

No matter how exciting and innovative your email marketing campaign is, some people will just not open your email. This could be because of several reasons. Maybe they are so inundated with emails, or your appeal gets lost in the shuffle. If you are struggling to get your donors to open your emails, a complementary direct mail piece is the option.

2. Sense of urgency

Sending annual appeals with direct mail takes planning, creative and content. Annual appeals sent with direct mail brand your campaign, connect your donors to your institution, and shares your annual goal. Adding an email can create a sense of urgency so your donors act sooner rather than later. The closer you get to the end of your campaign, use an email to update your constituents on the status of reaching your goal.

3. Use direct mail as part of your email drip campaign

Drip campaigns play a role now more than ever in fundraising campaigns. With all the data you have on your donors, infusing a personalized postcard or letter to your donors will help give your appeal a boost to your next drip campaign. Add a QR code to your direct mail and drive them to a landing page that mirrors the same creative as the drip campaign. Incorporating digital and direct mail helps you reach more donors in more places.

4. Email as a follow up to direct mail

Research shows that when you combine direct mail with email communications, the response rate is 25% higher. This approach also means that more donors will visit your donation page. So, the combination of direct mail and email is a good idea because more donors will see your donation page.

5. Event communications

As traditional as they are, there’s nothing quite like an invitation sent in the mail. The formality of an invitation is even more effective when followed up with an email to connect the donor to an event page. Using direct mail and email marketing together is a more effective way of reaching your constituents and drive attendance or donations to your event.

Conclusion: A Combined Approach to Direct Mail & Email Marketing that Works!

Direct mail and email marketing are two of the most popular marketing channels. Using them to complement one another gives each channel a lift. Whether you’re targeting your non-responders or implementing a drip campaign, direct mail and email work best together when you integrate your segmentation data into each. This combination will help you create a better donor experience by providing them with over one option for engagement.

Do you need help to pull together your email and direct mail campaign? The team at BCG Connect can help manage your next campaign and drive more donors through integrative approaches with direct mail and email. Contact us today.

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Optimizing Direct Mail Programs: Post-Pandemic and Beyond – Tip #3

Tip #3: Better Together – Email and Direct Mail

This is the last post in our special blog series discussing effective ways you can optimize direct mail programs in a post-pandemic world and beyond.

Many organizations that rely on annual giving have embraced an omnichannel approach in their direct mail efforts. Although they are often pitted against each other, combining email with direct mail is a great example of two mediums that are stronger together.

Combining email and direct mail can help maximize your fundraising campaigns by boosting your engagement rates and increasing your ROI. While these two tactics certainly have merit individually, many organizations don’t realize how powerful they can be when paired together.

This partnership couldn’t have better timing from a content, messaging, and outreach perspective since “digital burnout” continues to plague potential donors.

Digital burnout has many variations, including “virtual fatigue” and “webinar fatigue.” It’s easy to overload your constituents with virtual information if you are relying heavily on email in the current climate.

Consider the following statistics:

  • 56% of customers find print marketing to be the most trustworthy type of marketing1
  • 44% of email recipients made at least one purchase last year based on a promotional email2
  • Digital burn out has been on the rise since 2019 and has worsened since the pandemic3

Utilizing direct mail and email together is more impactful than using just one. Benefits of email include quick and direct contact, easy tracking, and the ability to change messaging quickly. Direct mail can be more logistically challenging, but the ethos it invokes is hard to ignore. Why not combine them and have the best of both worlds?

Here is an example from a client who was able to successfully pair these tactics to create a comprehensive spring appeal program:

Pingree Spring Appeal Letter

Email

Although there is still some uncertainty around the future of fundraising, there are many creative and practical ways that organizations like yours can reach potential donors and convey your organization’s message. Analyzing your outreach methods and seeing how they can complement each other is a great start.

What do you think about our third and final tip in this “Optimizing Direct Mail Programs: Post-Pandemic and Beyond” series? We’d love to hear your feedback. Click here to leave us a comment.

Sources:

1 & 2 = Mann & Co.

3 = Inc.

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